Cool Time Lapse Video

This is by far the coolest time lapse video I have ever seen. The guy who did, Ross Ching, went out to a bunch of different places and took photos at certain time intervals. He then edited them into one really cool time lapse video. It is definitely worth checking out.

The entire movie was shot using a digital SLR still camera and pieced together using Quicktime Pro and Final cut Pro. Since it was shot on a still camera, all the raw footage is 1080p HD.

Check it out at RossChing.com

3 & 1/2 Months Later…

Remember this? Yeah, fun times eh? Well, I put in a warranty claim and it was accepted and I was told to ship it to Seagate’s warranty department. Unlike other tech companies I’ve had to deal with, I had to pay for the shipping. They didn’t send out a box, and they sure didn’t pay for it. It cost me $50 to Fed Ex that piece of crap to them. And I couldn’t just send it regular mail because they said that it had to have insurance and a tracking number (which is fine, because I wanted that too). Plus, they had all these stupid packing guidelines, like it had to be in an ESD bag, which is an electrostatic discharge bag. I was not to happy about that. I mean, it’s not like I just happen to have one of those lying around. It isn’t even necessary since the drive is an external, so it should already be protected from static. If it was internal drive then I would understand, but it wasn’t. After talking to a customer service rep over their website chat thing, I decided to just ship it in its original packaging. The guy said that would be okay. Well, I get it shipped off and I see that they received it on October 15th, 2007 thanks to my Fed Ex tracking number. I didn’t expect it to take very long.

A day or so after I knew they had received it, I checked on their website to see what it’s status was. I wasn’t expecting it to be shipping or anything, but I sure didn’t expect what I saw. My order was somehow canceled. So they had my stupid Maxtor One Touch III 300 GB hard drive and my order got canceled. Right. I phoned them and was told that after a certain amount of time if they do not receive the drive they cancel the order. They guy said he would reopen it and hopefully the problem would resolve itself. Yeah, that didn’t happen.

I kept checking the website and it still said they hadn’t received it. I was getting pretty fed up at this point. After a few weeks I phoned back and told the customer service rep my story. He asked for my tracking number and then went to check out the situation. He came back and acknowledged from the tracking number that they had received it. He said that he would elevate the importance of the issue and that it should be resolved in a couple of days. Well, it didn’t. I phoned back and had to retell my whole story. By now they had had my hard drive for a month and there had been no action. It still said they had not received it.

The guy I talked to this time, again asked for my tracking number. He went away and came back only to tell me basically the same thing the last guy said. He said that it had been transfered to another department and they were waiting from a response from that department. A couple of hours later the customer service rep phones me to tell me that the tracking number I gave him was invalid. I reconfirmed the tracking number and he still said it was invalid. I was looking at the Fed Ex tracking page as I was on the phone with him, so I knew that it wasn’t. As it turns out, he somehow got Canada Post out of Fed Ex. After we got that sorted out, he said it would be like a week or two.

It is now two months later and I still haven’t received my drive. The website still says they haven’t got it yet, and it is once again canceled. I phone them again. I get to go through the song and dance once again. This guy tells me to phone back in a few days and hopefully by that time it will be resolved. Well, it was right around Christmas, so I couldn’t phone in a couple of days. When I finally get around to it, it is now January and they have had my drive for three months. By now I have phoned them at least 5 times and I would have thought that my story would have been in the file for this return. Was it? No. I had to retell it to the guy. I had to give him my tracking number again. No wonder nothing happened, they didn’t ever seem to record anything. It was like I had never phoned.

I told this guy my whole story and how I had phoned in numerous times before and how unhappy I was. He said that the tracking number checks out and that they did receive it and that he would re-prioritize it. The next day I checked the website and finally it said something different. No longer did it say open or canceled, it said “In process”. Last Friday I received a shipping notice from Seagate. They had finally shipped a replacement. I got it yesterday and it has been three and a half months since they received it.

This has been the worst customer service experience I’ve ever had. It far exceeds that of Xbox’s in terms of crappiness. It makes me so mad to think that something that should have taken a couple weeks tops took three and a half months. What really made it annoying was that when ever I phoned Seagate I had to re-explain everything. You would think that the first time I contacted them they would have added all that information into the RMA report, but apparently not.

I realized as I was taking photos for this article that they sent me a 500 GB drive instead of the 300 GB version that I sent them. I guess that is their way of compensating for how long this took. I’ll take it, but I’m still not very happy about this whole situation.

In the time that I have been without this hard drive, I have purchased two other small external drives. Now with the 500 GB drive I have over 1 TB of storage at home and a 1 TB server. I don’t think I’ll be running out of space any time soon.

New Site

I am pleased to present to you, my fine readers, my latest web development project. Over the last little while I have been working on a redesign for my sister’s Music for Children business website. Without further ado, here it is:

The design is based on one of my favourite OSWD designs, Pat Heard’s lazydays. I love the original design and I love our modified design. I did a lot of the graphical work for our design, which isn’t something I normally do. I got some new software, as you are probably aware from my last post, which made it really easy to do. The one thing that was surprising hard was making the grass. It took a long time, but in the end it was worth it.

I am really happy with the way this website turned out. Just as before, it is powered by WordPress. I love WordPress, I use it for everything I can. If you haven’t tried it, I’d give it a shot.

If you want to check out the site for reals, you can find it at http://www.musicforchildren.ca.

The MacHeist Bundle - Get it Now!

You only have 2 days and 23 hours left to purchase this amazing bundle of great software. Okay, so really I bought it for Pixelmator. I don’t know how many of the other apps I am going to buy. I guess to produce the screenshot below I used one of the programs, Snapz Pro X. Anyway, this post is really going to be about Pixelmator.

Pixelmator, for those of you not in the know, is an image editor like Photoshop. I haven’t used Photoshop in, quite literally, years, so I don’t think I can rightfully compare the two. I have been using GIMP quite extensively over the past couple years though. I really like GIMP, especially considering the price tag - free. I mean, how can you beat that? You can’t. So, if you are in the market for a good image editor and you don’t want to pay, I’d say GIMP is your best bet there.

One of the main problems that I have with GIMP is its lack of a proper Mac port. See, the way it currently works is that GIMP runs through X11 for Mac, which is an implementation of the X Window System that allows X11 based programs to be run in OS X. I really don’t like having to go through X11, it is a big pain.

Anyway, I have had my eye on Pixelmator for the last little while, but like a lot of other people out there, I’m pretty cheap. I didn’t really want to spend money on it, especially when I have a program that does the same thing and I got it for free. Well, when I saw that it was in the new MacHeist bundle, I really wanted it. After an intense battle inside my brain, I decided to purchase the bundle. I really wanted Pixelmator and I was getting it for cheaper than normal and I got 10 or so other apps. Plus, 25% of my purchase went to charity (the World Wildlife Fund in my case.)

I really like it. I especially like the UI. I find it very easy to use and very powerful. I had to make some grass for a web project that I’m working on and Pixelmator was my best friend. I’m sure GIMP would have done just a good of job, but I wouldn’t have been as happy as I was in the process.

Basically, I love it and would highly recommend it. If you are in looking into the MacHeist bundle and are thinkg of purchasing, may I provide a link? Good, because here it is.

MacHeist Bundle - click me and order!

So, here is the deal. If one persons clicks above and buys the bundle, I get one extra app. If two people click and buy then I get two extra apps. After that it doesn’t really matter. Except that they need to raise $31, 739 more for charity so that the VectorDesigner app is unlocked, which I want, so you should go buy a bundle. Just think of the 25% that goes to charity.