Okay, so here is the deal. My two USB ports are dead. The one died like last week sometime, and took my USB key with it. The other one just died today. Now, I can’t update my iPod. I could if Apple wouldn’t have dropped the FireWire support. Anyway, so I go to the Apple site to fire off an email, so I can get this fixed ASAP, and I can’t do it anymore. Either the link is like hidden or they have taken it off. When I had iPod troubles, it was easy. I just sent them an email, and all was well. Now, I am going to have to phone them, which is going to cost me, as I am no longer in the 90 complimentary support window. I am thinking of getting the APP, and then I would be warrantied for another like 3 years too. Plus, then when I phone, it doesn’t cost me. Hopefully, I will get this issue settled quickly.